Yellowstone National Park’s concessions are managed by several companies under the oversight of the National Park Service. These concessionaires provide essential services to millions of visitors annually, including lodging, dining, retail, and transportation. The primary operators are Xanterra Parks & Resorts, Delaware North, Yellowstone Park Service Stations, Yellowstone Association, and Medcor. Each company specializes in different aspects of visitor services, ensuring a comprehensive experience for park guests.
Who Are the Main Concessionaire Companies in Yellowstone?

The concessions in Yellowstone National Park are operated by a select group of companies, each responsible for specific services:
- Xanterra Parks & Resorts:
- Manages hotels, lodges, cabins, and five campgrounds
- Operates numerous restaurants and gift stores
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Provides guided tours and educational programs
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Delaware North:
- Runs 12 general stores throughout the park
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Will manage food and beverage services starting January 1, 2024
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Yellowstone Park Service Stations:
- Operates seven convenience service stations
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Manages four automotive repair facilities
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Yellowstone Association:
- Operates bookstores in the park and Gardiner, Montana
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Offers tours and instructional courses through the Yellowstone Institute
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Medcor:
- Runs medical clinics at Old Faithful, Lake, and Mammoth
How Does the National Park Service Oversee Concessions?

The National Park Service (NPS) plays a crucial role in managing concessions within Yellowstone:
- Administers concession contracts through an open, competitive process
- Monitors concessioner operations for compliance with contracts and park policies
- Conducts regular audits and performance evaluations
- Ensures concessionaires align with park preservation goals
- Requires concessionaires to invest in facility improvements and environmental initiatives
What Services Do Concessionaires Provide to Visitors?
Concessionaires offer a wide range of services to enhance the visitor experience:
Lodging and Dining
- Xanterra operates nine hotels and over 30 foodservice facilities
- Delaware North will provide food and beverage services starting in 2024
Retail and Convenience
- Delaware North manages 12 general stores
- Yellowstone Park Service Stations offers convenience services
Transportation and Activities
- Xanterra provides guided tours, fishing charters, and manages campgrounds
- Historic buses and snowcoaches are available for park exploration
Education and Interpretation
- Yellowstone Association offers educational tours and operates bookstores
- Xanterra provides interpretive programs
Medical Services
- Medcor operates clinics at key locations within the park
When Are Concession Services Available and How Much Do They Cost?
- Most services are available during the park’s operating season (typically summer and early fall)
- Costs vary by service and are set by concessionaires with NPS approval
- Xanterra has invested in facility renovations and sustainability initiatives, which may affect pricing
How Do Concessionaires Address Accessibility Challenges?
- Efforts have been made to improve accessibility through facility renovations
- Accessible transportation options are provided by some concessionaires
- Challenges remain due to the park’s remote locations and natural terrain
What Transportation Options Do Concessionaires Offer?
- Historic buses operated by Xanterra
- Snowcoaches for winter transportation
- Various guided tour options
How Can Visitors Contact Concessionaires for Information?
- Xanterra Parks & Resorts:
- Website: www.YellowstoneNationalParkLodges.com
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Phone: (307) 344-7311 or toll-free (866) 439-7375
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For other concessionaires, contact information is available on the park’s official website or through individual concessionaire websites
What Is the History of Concessions in Yellowstone National Park?
- Xanterra’s involvement dates back to 1979 through its predecessor, TWA Services
- The 1998 Concessions Management Improvement Act mandated open competition for contracts
- Concessionaires have played a crucial role in developing park infrastructure and services over the decades
How Do Concessionaires Contribute to Park Preservation?
- Required to invest in facility improvements
- Implement environmental initiatives such as sustainable cuisine
- Participate in historic preservation programs
- Align operations with NPS preservation goals
What Future Changes Are Expected in Yellowstone’s Concessions?
- Delaware North will take over food and beverage services in 2024 under a new 15-year contract
- Ongoing investments in sustainability and facility improvements are expected
- Potential for new services and technologies to enhance visitor experiences while preserving the park’s natural beauty
By understanding who runs the concessions out in Yellowstone National Park, visitors can better plan their trips and appreciate the complex operations that make their experiences possible. The partnership between the National Park Service and these concessionaires ensures that millions of annual visitors can enjoy the park’s wonders while supporting its preservation for future generations.
References:
1. Yellowstone National Park Press Release
2. Xanterra Parks & Resorts
3. Secret Yellowstone